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What happens if I need to cancel an appointment?If unable to keep your next appointment, please provide our office with a 2-business day notification (weekends and holidays not included) to cancel or reschedule an appointment. Failure to properly notify our office will result in charges at the usual rate for the time allotted.What is the best way to set up an office or phone meeting with one of the professionals in your office?When you schedule an appointment with one of our clinicians, that time is specifically set aside for you. If you are unable to provide us with a 2-business day cancellation notice you will be charged in full for the missed appointment. Please note that insurance companies may not reimburse such charges.How do I schedule an appointment if I'm a new patient?Please call our office at (408) 402-0450 between the hours of 8:30am and 5:00pm and our front office staff will be happy to assist you in scheduling an appointment. For more information on becoming a patient at our clinic, please see the links below or contact our office. We look forward to hearing from you! Click here for adults, and here for children and teens.How do I get to your office?
What are your regular business hours?Our regular business hours are Monday-Friday 8:30am-5:00pm. Please note that our office is open for lunch. Should you happen to catch us after business hours, please feel free to leave a detailed message on our voice mail and one of our front office staff will be sure to return your call the next business day.Does your office handle insurance billing?Because of the highly specialized nature of Solutions Psychiatric Associates, our office does not participate in any managed care programs, such as health maintenance organizations, preferred provider plans, workers compensation cases, or victims witness cases. Our office does provide Receipts of Service and insurance codes for all services rendered which then allow our patients to obtain insurance reimbursement once paperwork is filed.How do I get reimbursed from my insurance?Although our office is not contracted with any insurance companies and does not negotiate any settlements on disputed charges, we do assist in obtaining insurance reimbursement by providing our patients with a properly coded Receipt of Service at each appointment.What forms of payment does your office accept?All appointments with our office can be paid by cash, check, Visa, or MasterCard.What is the billing policy with your office?Our office requires payment at the time of service by cash, check, Visa, or MasterCard. Payments not made at that time are subject to a billing fee. *Payments for late cancellations, no shows, or missed appointments are payable immediately or upon receipt of invoice.What is your contact information?Address:16450 Los Gatos Blvd. #112 Los Gatos, CA 95032 Phone Number: 408-402-0450 Fax Number: 408-402-0950 Email Address: RSmedcorp@yahoo.com How to I pay for an outstanding balance?All outstanding balances can be paid by sending a check in the mail. Please make checks payable to RSMC and send to them to: 16450 Los Gatos Blvd. #112, Los Gatos, CA 95032. For your convenience, we also offer the option to pay over the phone by credit card. No additional fee is charged for this service.What is a psychiatrist?A psychiatrist is a medical doctor (M.D.) who has completed education and training in general medicine, with additional specialized training in psychiatry and neurology. A psychiatrist's educational background and medical training include an undergraduate college degree, four years of medical school, and four years of specialized training in psychiatry. A board-certified psychiatrist is certified by the American Board of Psychiatry and Neurology.A psychiatrist can provide treatment for psychiatric illnesses, which
may involve the use of medication and individual therapy. As
an MD, a psychiatrist can prescribe medication as well as make any
necessary medication adjustments. What is a psychologist?A psychologist is an individual who has completed an undergraduate college degree as well as a Ph.D. in Psychology. A psychologist is a professional who practices all types of psychotherapy from individual, groups, family, and couples therapy.What is a pediatric psychiatrist?A pediatric psychiatrist is a doctor with a medical degree who specializes in treating children with psychiatric illnesses. A child psychiatrist has completed at least four years of undergraduate college to obtain a bachelor’s degree, four years of medical school to receive a doctor of medicine degree, a one-year medical internship, three years of general residency training in psychiatry and two additional years of fellowship training in pediatric psychiatry. Pediatric psychiatrists are capable of providing both talk therapy and medications to their patients.What is a psychopharmacologist?A psychopharmacologist is a psychiatrist (an MD) who specializes in the use of psychiatric medications to treat patients with psychiatric illnesses.What is the difference between a psychologist and a psychiatrist?A psychiatrist is a medical doctor who specializes in psychiatry and can prescribe medication or provide psychotherapy. A psychologist is a professional that has obtained a Ph.D. in Psychology and can provide all types of psychotherapy and psychological testing but cannot prescribe medications.How can I inquire about job opportunities with Solutions Psychiatric Associates?We are always looking for great candidates to join our team. If you are interested in working with Solutions Psychiatric Associates, please feel free to email or fax us a copy of your resume. Please be sure to include the best contact numbers where you can be reached.What are the various services offered at Solutions Psychiatric Associates?We offer a wide variety of services at Solutions Psychiatric for all ages:
How often will I be seen during my treatment?It is important that patients in psychiatric treatment are seen on a regular basis. Making regular visits, which may range from every two to twelve weeks, will help the psychiatrist manage the patient closely and make any necessary adjustments to the treatment plan. Your specific treatment plan will be determined after your individual evaluation and will be decided upon by both you and your doctor.How do I get refills on my medications?Should you need a refill on your medications, kindly have your pharmacy fax a refill request to our office at (408) 402-0950. We will have one of our doctors approve the prescription refill and fax back to the pharmacy in a timely manner. A refill can generally be signed within a few hours during the business day. **Please note that a follow-up appointment must be scheduled with our office before a refill request can be approved. For any triplicate prescriptions, please notify our office via telephone a minimum of 5 business days prior to running out of medication. This will allow ample time for the doctor to write up a new prescription. You will receive a call from our office once the new prescription is ready to be picked up.What should I do in the event of an emergency?In the event of any emergency, please call 9-1-1 or proceed to the nearest emergency room.What is the best way to refer someone to your office?We always appreciate new referrals at Solutions Psychiatric Associates. If you know someone that would benefit from our services, please refer them to our website or have them call our office during regular business hours to speak with one of our front office staff members. We would be happy to answer any questions they may have.What is a psychiatric evaluation?Refer to this link |
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16450 Los Gatos Blvd,
Suite 112 Los Gatos, CA 95032
(408) 402-0450 phone (408) 402-0950 fax |
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